Cbaji FAQ — answers to all your questions, right here

Yes, NID not required for registration. However, KYC verification is required for withdrawals — you'll need to upload a photo of your national ID or passport. Small withdrawal amounts may sometimes be processed without KYC.

No. Under Cbaji's policy, a person One account only You may open one. If multiple accounts are detected, bonuses across all accounts may be cancelled and the accounts may be suspended.

On the login page Click the "Forgot Password?" button. Enter your registered mobile number or email to receive a reset link. Set your new password. If you're still having trouble, contact live chat.

On Cbaji Under 18s Registration is strictly prohibited. Date of birth is verified at the time of registration. ID documents may be requested in suspicious cases.

Yes. Log in and go to Account Settings to update your mobile number. You will need to verify the new number via OTP. If you have trouble changing your number, contact Support and verify your identity for assistance.

Wait 60 seconds, then click "Resend". Check your network — try toggling your mobile data or Wi-Fi off and on. If it still doesn't arrive, contact 24/7 Live Chat.

Usually Within 1–24 hours KYC is completed. During busy periods, this may take up to 48 hours. Clear and accurate documents speed up the process. If rejected, you'll be notified of the reason and given the chance to resubmit.

Minimum deposit amount at cbaji ৳500. The same limit applies across bKash, Nagad, and Rocket. Your maximum limit depends on your account level and payment method.

Log in to your account → Cashier → Deposit → Select bKash → Enter the amount → Send to Cbaji's bKash number → Enter the transaction ID → Submit. Typically Within 30 seconds to 5 minutes is credited to your account.

Usually Within 1–5 minutes your deposit is credited. During peak hours, this may take 15–30 minutes. If it takes longer than 30 minutes, contact Support with your transaction ID and a screenshot.

Yes. Voucher Page Collect your voucher from. Enter the voucher code at the time of deposit — the balance will be credited instantly. Each voucher can only be used once.

If money was deducted from your bKash/Nagad but hasn't appeared in your Cbaji account, don't worry. Contact live chat with your transaction ID and a screenshot. Within 48 hours If the issue is not resolved, a full refund will be issued.

Yes. Responsible Betting Go to settings to set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately, but increasing one requires a 7-day waiting period.

Cbaji currently supports bKash, Nagad, Rocket, and voucher payments. Card payments are planned — keep an eye on the platform for updates.

Log in and go to "Transaction History" to view a full list of your deposits and withdrawals, including dates, amounts, and statuses.

Cbaji does not charge any deposit fees. However, bKash/Nagad may apply their own Send Money charges. Always use Cbaji to Fee-Free Deposits Follow the payment guidelines to confirm.

Registration automatically on your first deposit after 150% Welcome Bonus up to a maximum of ৳20,000. Minimum deposit ৳500. The bonus requires 12x wagering. Valid for 30 days.

Wagering refers to the number of times you must bet with your bonus funds. For example, a ৳1,000 bonus with 12x wagering means you need to place ৳12,000 in bets before withdrawing. The wagering requirement for each offer is clearly stated on the bonus page.

Deposit every week to 30% Reload Bonus is automatically credited to your account. To activate the bonus, Bonus Page to claim. Available Tuesday through Sunday.

Every Monday, based on the previous week's net losses 10% Cashback credited to your account. Up to ৳5,000 maximum. Cashback has no wagering requirement — you can withdraw it directly.

Log in to your account to find your unique referral code. Share it with a friend and have them register using that code. Once your friend makes their first deposit, you will instantly receive ৳500 Referral Bonus available.

If wagering requirements aren't met within the specified time, the bonus is automatically forfeited. Your original deposit balance remains intact — only the bonus is cancelled. Always check the bonus terms and expiry date in advance.

No. On Cbaji, you cannot activate a new bonus until your current active bonus is completed. Finish or cancel the wagering on your existing bonus before claiming a new one.

Absolutely. If you turn off the bonus option at the time of deposit, only cash balance will be added — allowing you to withdraw directly without any wagering requirement. The choice is entirely yours.

Minimum Withdrawal ৳500. Maximum limits depend on your account's VIP level. Standard members can withdraw up to ৳50,000 per day.

KYC-verified members generally within 4–24 hours withdrawal received. Even faster for VIP members. If it hasn't arrived within 48 hours, please contact support.

Common reasons include: incomplete KYC, unmet bonus wagering requirements, account information discrepancies, or suspicious activity. Identify the cause, resolve the issue, and reapply. You can also reach out to Support for assistance.

Small withdrawals are possible without KYC. However, KYC is mandatory for larger withdrawals and secure transactions. Completing KYC removes all limits.

Yes, you can cancel a withdrawal from the withdrawals page while it's still being processed. The funds will be returned to your balance instantly. However, cancellation is not possible once the transfer has already been sent to your bank or mobile banking.

cbaji generally charges no fees for withdrawals. However, bKash/Nagad may apply their own charges. The final amount is displayed on screen before you confirm the withdrawal.

Moving to a higher VIP tier increases your withdrawal limit. Regular betting with high volume can qualify you for VIP status. Complete your KYC and contact support to learn more about the VIP program.

Cbaji uses decimal odds. For example, odds of 2.5 mean a ৳100 bet returns ৳250 if you win (profit of ৳150). Total Return = Stake × Odds. The higher the odds, the lower the chance of winning — but the greater the reward.

Live Betting (In-Play) lets you place bets in real time while a match is in progress. Odds shift as the game situation changes. On the Sports Betting page Go to the "LIVE" tab to view ongoing matches.

If a match is abandoned or postponed, the full stake is refunded. In accumulator bets, any void selection is removed and the remaining selections are used to settle the bet.

An accumulator (parlay) combines multiple selections into a single bet. If all selections win, the odds multiply for a much larger payout. If even one selection loses, the entire bet is lost. High risk, high reward.

Log in and go to "Betting History" or "My Bets" to view all your bets. Details including date, event, odds, and result are all listed there. You can use filters to view bets from a specific time period.

The minimum bet amount at cbaji is generally ৳10 onwards. Maximum limits vary by event and market. Major events typically have higher limits.

Cash Out lets you settle your bet before the match ends. The cash out value changes based on how the match is going — use it to lock in a profit or limit a potential loss.

Once a bet is confirmed, changes are generally not possible. However, if a Cash Out option is available, you can settle your bet early. Always double-check your bet before placing it.

Contact us immediately via live chat and request a temporary account lock. Change your password right away. Cbaji will never ask for your password by email or SMS — any such message is a phishing attempt.

Go to Account Settings → Security → Enable Two-Factor Authentication. After that, an OTP will be sent to your mobile at every login. This is the strongest protection for your account — keep it enabled at all times.

On the Responsible Betting page or by contacting support to enable self-exclusion. You can set a period ranging from 1 week to 5 years. During this time, login will be completely disabled.

Live Chat: Click the chat icon at the bottom right of the website or app — available 24/7 in Bangla. Email: support@cbaji-baji.com. Typically Within 3 minutes response available.

Contact support and request account closure. Withdraw any remaining balance before the account is closed. Please note that closed accounts may not be reopened.

Some details can be changed from account settings before KYC verification is complete. Once KYC is done, contact support to update your name or date of birth — changes will be made after identity verification.

App Page Download directly from the app page. Only download from the official cbaji website — never from third-party sources. Both Android and iOS are supported.

Wait 30 minutes — your account will unlock automatically. Alternatively, use "Forgot Password?" to reset your password. For immediate help, contact live chat.